Termini e Condizioni

General conditions of Sale

General Conditions of Sale (CGV) for purchases made online at www.asdbouldercity.it

The Boulder City Amateur Sports Association, VIale Daino, 74 – 38074 Pietramurata (TN), tel: +39 0764 507354 (“Boulder City”) invites users to read these General Terms and Conditions of Sale (“CGV”) that regulate the purchase of products and the management of orders placed on the site.

On the site www.asdbouldercity.it are offered for sale both Products and Services.

The services offered are dedicated only and exclusively to the Members with a valid Card. If the card expires while the Service is active, the card must be renewed.

1.Conclusion of the contract and delivery of the products

1.1 Every order placed on www.asdbuldercity.it implies the conclusion of a contract of sale in Italian. When the order relates to a Boulder City Product, only one contract is concluded between the buyer and Boulder City.

1.2 By clicking on the “Buy now” button the customer makes a binding order relating to the items contained in the virtual shopping cart. Once the order has been transmitted, Boulder City will send an e-mail confirming the order within 1 hour to the customer. The purchase contract is concluded between Boulder City and the customer when the latter receives the order confirmation. If the customer does not receive any confirmation of the order within the period indicated in this art. 1.2., The related order must be considered rejected by Boulder City and, therefore, devoid of effect.

The orders in relation to which the customer has opted for the prepayment will be shipped as soon as Boulder City will receive the total payment of the purchase price and any shipping costs, therefore, the customer to provide the payment of the price as soon as received the confirmation of the order and in any case within the following 7 days.

1.3 Where the products covered by the order are not available for reasons beyond the control of Boulder City, the latter must promptly notify the customer. In this case, Boulder City will have no obligation to deliver the goods ordered, unless Boulder City assumes the risk of supply in relation to the products forming the order in question.

In any case, if the ordered products are not available Boulder City will provide without any delay to the reimbursement, in favor of the customer, of any sum already paid.

1.4Boulder City assumes no responsibility for having to search for and retrieve non-available products from other sources. This provision also applies to orders relating to fungible goods (for which only the type and characteristics of the products are described). Boulder City is only required to deliver what is available in stock and what is ordered from its suppliers. If the delivery time is expressed in working days, it means as such all those included between Monday and Friday inclusive, with the express exclusion of any holidays.

2.Prices, shipping costs and express delivery

2.1 The customer is required to pay the price published on the product page at the time the order is sent. The indicated price is final and inclusive of VAT.

2.2 Shipping costs are not borne by Boulder City.

2.3 Express delivery is available only for some products. When the order is sent, the customer will see, if available, the possibility to opt for express shipping and the related additional costs. This option provides for the delivery of goods within 2 working days at most. If the delivery is not made within this period, the customer will be reimbursed for the shipping costs incurred.

3.Pagamento

3.1Boulder City accepts different payment methods including, for indicative purposes :, by credit card, by bank transfer and Paypal. Boulder City reserves the right to refuse certain payment methods and to request different payment methods for certain orders. Note that Boulder City only accepts payments from bank accounts within the European Union (EU) and that the customer is responsible for any costs associated with the transaction.

3.2 In the case of a purchase made with a credit card, the charge is made when the order is shipped.

3.3 The buyer accepts to receive invoices and credits only in electronic format.

4. Use of promotional coupons

4.1 Promotional vouchers can not be purchased, are offered by Boulder City as part of promotional campaigns and can be used for a limited period of validity.

4.2 Promotional vouchers can only be used once in relation to a single order, within the specified period of validity. It is possible that for the purchase of some products the possibility of using promotional vouchers is excluded. Promotional vouchers can not be used for gift vouchers. It is possible that the use of a promotional voucher is subject to a minimum amount of expense.

4.3 The value of the products purchased must be equal to or greater than the value of the promotional voucher. If the amount of the promotional voucher is not sufficient to cover the value of the products ordered, the difference can be paid by any of the accepted payment methods referred to in Article 3 above. Promotional vouchers are not reimbursable in cash and no interest accrues on the credit they represent. Promotional vouchers will not be reimbursed if the purchaser decides to return partially or completely the products ordered.

4.4 Promotional vouchers can only be used if the order is finalized, can not be used retroactively and can not be transferred to third parties. Unless otherwise provided by Boulder City, it is not possible to accumulate several promotional vouchers for the same order.

4.5 If during the order the customer has used a promotional voucher and if the total value of the order – due to the customer’s withdrawal – is lower than the value of the promotional voucher, Boulder City reserves right now to invoice the original price of the goods that remain in the possession of the customer.

5. Use of gift certificates

5.1 Gift vouchers can be purchased, and can only be used for the purchase of Boulder City Products but not for the purchase of additional gift vouchers. If the value of gift certificates is not sufficient to cover the value of the products ordered, the difference can be paid by any of the accepted payment methods.

5.2 Gift cards can only be used before the order is placed, they can not be repaid in cash and no interest accrues on the credit represented by them. The buyer who wants to collect a gift certificate, transfer the relevant credit to the account and check the balance, please visit the “My account” section on the website www.asdbouldercity.it.it.

6. Right of withdrawal for Boulder City Products

The customer has the right to withdraw from any order relating to Boulder City Products, without giving any reason and with any declaration, as long as explicit, delivered to Boulder City.

If the customer intends to return the purchased products, he can use the label by downloading the RESI form through his personal page accessible from the Boulder City site. If the customer does not have access to a printer, if he finds problems in downloading the return label or if he needs a new label, he can contact the secretariat (see the contact details at the bottom of the page) and request one. Please always use the return label provided by Boulder City to avoid unnecessary additional costs.

6. Right of withdrawal for iBoulder City Products and Services

Once the registration is completed, the Customer can select one or more Products for which he intends to make the purchase, placing them in a virtual “cart”, which he can always view the content before proceeding to forward the Order.

6.1 Information on the right of withdrawal (pursuant to Article 49, paragraph 1, letter (h) of Legislative Decree No. 206/2005 “Consumer Code”)

The customer has the right to withdraw from the contract, without stating the reasons, within 14 days. The withdrawal period expires after 14 days from the day on which the customer or a third party, other than the carrier and designated by the customer himself, acquires physical possession of the last good ordered. In the case of a contract relating to multiple goods ordered by the customer in a single order and delivered separately, the 14-day term starts from the day on which the customer or a third party other than the carrier designated by the latter acquires the physical possession of the last good.

To exercise the right of withdrawal, it is necessary to inform Boulder City of the decision to withdraw from this contract by any explicit declaration to that effect (for example, with a letter sent by post, fax or e-mail).

 

 

 

6.2 Effects of withdrawal

Following the termination of this contract, Boulder City will reimburse all payments made by the buyer, excluding delivery costs, without undue delay and in any case no later than 14 days from the day on which Boulder City is informed by the customer of the decision to exercise the right of withdrawal. These reimbursements will be made using the same payment instrument used by the customer during the purchase phase, unless otherwise stated. The reimbursement may be suspended until Boulder City receives the products returned or until the customer demonstrates the shipment of such goods, if antecedent.

The customer is required to return or deliver the products without undue delay and in any case within 14 days from the day on which he announced his wish to withdraw from the purchase contract.

The Products must be returned

– properly packed in their original packaging, not damaged, damaged or soiled and equipped with any accessories, instructions for use and documentation;

– carry the transport document (present in the original packaging), in order to allow Boulder City to identify the customer (order number, name, surname and address);

– without manifest signs of use, if not those compatible with the performance of a normal test of the article (must not bear a trace of prolonged use or exceeding the time necessary for a test and must not be in a state that does not allow resale).

– The Services must not be used once.

If the returned product does not comply with the provisions of the previous paragraph, the withdrawal will not be effective.

The costs of returning the goods are borne by Boulder City as long as the customer uses the return documents provided by Boulder City and sends the goods from the country where the delivery took place. Otherwise, the costs of the return will be charged to the customer. The customer is responsible for any decrease in the value of the goods resulting from the handling of goods other than what is necessary to establish the nature, characteristics and functioning of the products.

6.3 Standard withdrawal form

The customer who intends to withdraw from the contract using the standard withdrawal form downloadable here is asked to fill it out and send it to:

Boulder City Amateur Sports Association

Address: Viale Daino 74, 38074 Pietramurata (TN)

Without prejudice to the possibility for the customer to exercise the right of withdrawal by communicating to Boulder City any other explicit statement of his decision to withdraw from the contract, alternatively to the use of the standard form above, the customer can use the following standard text. / we (*) notify the withdrawal from my / our (*) contract concluded for the purchase of the following goods / services (*)
– ordered (*) / received on (*)
– name of the buyer (s)
– address of buyer (s)
– date

(*) Delete the wording useless

Boulder City Amateur Sports Association

Address: Viale Daino 74, 38074 Pietramurata (TN) C. F. 93022920222 | VAT number 02407800222 | Tel: 0464 – 507354 | email: bouldercityasd@gmail.com

 

 

7. Refunds

Invoices will be issued exclusively in electronic format.

7.1 Refunds are credited directly to the account or payment instrument used at the time of purchase. For payments made by bank transfer, the refund will be made to the account used for payment. For payments made by Paypal or credit card, the refund will be made to the Paypal account or to the credit card. For payments made by cash on delivery, the refund will be made, alternatively, on the current account that the customer will indicate to Boulder City or by crediting on the customer’s account If a gift certificate has been used for the order, Boulder City will re-credit the relative sum on the client’s account.

8. Customer Service

For any questions, please consult our help page or contact us.

9. Warranty for defects and discrepancies of products and additional information

9.1 The rules of the Consumer Code regarding the warranty for defects and discrepancies of products apply to purchases made on Boulder City. The customer will therefore be recognized the rights referred to in art. 130 of the Consumer Code and these rights must be exercised within the terms set forth in art. 132 of the Consumer Code.

9.2 These GCS can be consulted on the website www.asdbouldercity.it and can be saved using the corresponding browser command (usually, File -> Save as). You can also save and archive them in PDF format by clicking here. In order to open the PDF file it is necessary to have Adobe Reader installed on your computer, which can be downloaded free of charge from the www.adobe.it website, or other similar software.

9.3 It is possible to archive the order details and download the GCS using the corresponding browser command to save the order summary that appears in the last screen of the purchase process, or waiting to receive the automatic order confirmation message that Boulder City sends via e-mail following the completion of the order. This confirmation message includes the order details and the GVS of Boulder City, and can easily be printed or saved using the functions provided by the e-mail programs.

10. Applicable law

10.1 These GCS and purchase and sale contracts are governed by Italian law (and in particular by the Consumer Code – which, pursuant to Articles 46 to 67, regulates distance contracts) and by Legislative Decree 70 of 09/04/2003 concerning electronic commerce) and in the light of this must be interpreted.

11.2 For any dispute that may arise in connection with the GCS and / or purchase and sale contracts, customers may activate an out-of-court dispute resolution procedure in compliance with the requirements set forth in Articles 141 and ss. of the Consumer Code. In the event that the Customer activates the aforementioned Boulder City procedure or guarantees his participation in an attempt at a friendly settlement that the user can promote before the Court of Trent

Best regards,

Boulder City Amateur Sports Association

Address: Viale Daino 74, 38074 Pietramurata (TN) C. F. 93022920222 | VAT number 02407800222 | Tel: 0464 – 507354 | email: bouldercityasd@gmail.com

Legal representatives: Alessandro Gandolfo

Last updated: 04.10.2017

Shipment

SHIPMENTS
A.S.D. BOULDERCITY offers a standard delivery service for its products. Delivery times are 3-5 working days from receipt by you of the Dispatch Confirmation e-mail, subject to exceptions that will be communicated to you, and in any case no later than 30 days from the conclusion of the contract.

All orders placed on the site www.asdbouldercity.it will be sent via UPS Standard courier.

Shipping costs are € 10.00 (VAT included).

Deliveries are made by UPS courier from Monday to Friday (excluding holidays), from 9.00 to 18.00 and delivery must be in your hands with your signature.

REFUNDS
We always hope that you can be fully satisfied with the purchased product, but in some circumstances you may wish to return it. We will try to treat your returns as quickly as possible. If you wish to return the product, the description in the “General Terms and Conditions of Sale” section will prevail.
• The repayment term is 14 days from the day on which you informed us of your intention to withdraw from the contract of sale.
• The right of withdrawal is reserved exclusively for natural persons (consumers), so it can not be exercised by legal persons and by natural persons acting for purposes related to their professional activity.

Mail return procedure:

1. send an e-mail to info@asdbouldercity.it with the subject “Return [order number] – Right of withdrawal” informing us of the shipment;

2. send the package to: A.S.D. BOULDERCITY., Viale Daino 74 – 38074 Pietramurata (TN)

3. Shipping costs are charged to the customer.

b. Defective products

We always do our best to ensure that the product is delivered to you in the best conditions. If a product delivered is faulty we will replace it with an identical product – after verification of the defect -. We will organize the collection of the defective product and the delivery of the product repaired or replaced by express courier. For defective products ASD BOULDER CITY bears the shipping costs of the collection and the subsequent sending of the replacement product.

Return procedure:
1. send an e-mail to info@asdbouldercity.it with the subject “Return [order number] – Product defective” ATTACHMENT PHOTO OF THE DEFECT;

2. If there are the requisites for the replacement, ASD Bouldercity will respond to the mail by sending a slip for tracking. The coupon must be printed and applied on top of the package. In the e-mail the telephone numbers of the courier will be present to make an appointment for the pick-up.

3. send the package to: A.S.D. BOULDERCITY., Viale Daino 74 – 38074 Pietramurata (TN)

c. Product not in compliance with the order

In case of receipt of a product not in compliance with the order, we ask you to inform us promptly and in any case no later than 14 working days from receipt of the goods, of your wish to withdraw from the contract of sale. In this case ASD BOULDER CITY will cancel the order and refund the cost of the purchased product, using the same means of payment used by you for the initial transaction within 14 days from the day we were informed of your decision to withdraw from the sales contract. In this case, ASD BOULDER CITY Italia will organize the collection of the non-conforming product by express courier.

Return procedure:

1. send an e-mail to info@asdbouldercity.it with the subject “Return [order number] – Product defective” ATTACHMENT PHOTO OF THE DEFECT;

2. If there are the requisites for the replacement, ASD Bouldercity will respond to the mail by sending a slip for tracking. The coupon must be printed and applied on top of the package. In the e-mail the telephone numbers of the courier will be present to make an appointment for the pick-up.

3. send the package to: A.S.D. BOULDERCITY., Viale Daino 74 – 38074 Pietramurata (TN)

 

 

Virtual Products

Purchasing virtual products means all those products that are not sent by courier but can be downloaded or used thanks to a download and / or a print of the payment email.

In this case, the discounts for entries or season tickets are reserved for members of the Boulder adult age with a valid card with a valid card.

Subscription Bimonthly / Half-yearly / Annual

For this type of offer, the subscription begins to coincide with the email of payment
If the owner is not a member of ASD Boulder City, he will have to register before he can benefit from the subscription.
To take advantage of the service, the owner must validate the subscription by delivering the email of payment in the secretariat so as to receive the nominal card.
Single entry

For this type of offer the buyer has 30 days to take advantage of the entrance. After this deadline, entry will be considered expired without the possibility of reimbursement
If the owner is not a member of ASD Boulder City, he will have to register before he can benefit from entry.
To take advantage of the service the owner must validate the entry by delivering the email of payment in the secretariat.

 

REFUNDS
We always hope that you can be fully satisfied with the purchased product, but in some circumstances you may wish to return it. We will try to treat your returns as quickly as possible. If you wish to return the product, the description in the “General Terms and Conditions of Sale” section will prevail.
• The repayment term is 14 days from the payment of the virtual product.
• The right of withdrawal is reserved exclusively for natural persons (consumers), so it can not be exercised by legal persons and natural persons acting for purposes related to their professional activity. • The right of withdrawal can only be exercised if buyer did not use the subscription or single entry. If the purchaser has used it even for an entry, this implies the validity of the subscription and therefore can not be reimbursed.

 

Reimbursement procedure:
1. send an e-mail to info@asdbouldercity.it with the subject “Return [order number] – Right of withdrawal” informing us of the shipment;

2. If there are the requisites for the right of withdrawal, ASD Bouldercity will respond to the email by sending the confirmation and will refund the total amount with the same procedure with which the payment was made.

Associazione Sportiva Dilettantistica BOULDER CITY

C.F. 93022920222 | P. IVA 02407800222 

+39 0464 507354
info@asdbouldercity.it
Viale Daino 74, 38074 Pietramurata (TN)
Monday to Tuesday from 10:00 to 20:00
Saturday Sunday and holidays from 10:00 to 20:00